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Forum Posts
trending topics
Does the list of "trending" topics ever change? I'm sure it hasn't in the past week.Just for fun - I've checked the "email me when someone replies" box. If the email goes to my registered address I'll never see it.
Resolved! price rise 2023
Hi all just had a e/mail from VM saying my package is going up by £21.50 per month i am paying £49.12 per month for m250bb / maxi tv with sports / home phone so phone CR i got a massive reduction to 24.00 per month for 6 months my contract ends July ...
Issues with Connecting through Z-Scaler
I have been a Virgin Broadband customer for 1 year and I have been very happy with the service, my wife and I both work from home fulltime so a fast a reliable broadband service is really important to us. I have had no issues until last Thursday 12th...
Moving to a new address that doesn't have coverage BUT i don't have any utility to prove new address
I moved in with my grandmother earlier this year to help take care of her. She didn't have Virgin or Sky so I signed up for it myself. However, she has now decided she wants to move house to be closer with her family in somerset. The address she is m...
Email keeps changing to OX
All day the virginmedia email platform has been changed to OX - and also an offline box appears at the bottom. I am still receiving emails but the ones I've sent are not being received ? I have cleared my cache but still happening.
Virgin won't let me cancel.. what do I do?
I phoned the virgin customer services and selected the moving home option, I was on hold for 10 minutes and the line just cut off. I phoned the virgin customer services again and this time selected the remove a service option, I was on hold for 50 mi...
Upgrade to Maxit Tv hasn’t worked. Now no Tv channels. Over 20 minutes on hold
Upgraded to Maxit Tv well just switched to an 18 month contract. Told all done but they have simply cancelled everything so no TV. On phone but 21 minutes on hold…. Simply not good enough. Should I just cancel and go to Sky?
New Virgin Box - Netflix issue
I just connected my brand new virgin box. When I select Netflix, it appears it is signed in to someone else’s account already? I cannot find anywhere to sign out and all the online user guides step by step process doesn’t work. Can someone assist, it...
Resolved! why does my Hub 3 keep going to slower download speeds???
Hi, I have the Hub 3 with the speed normally running at 350 and it runs fine for a few weeks then the speed drops to 95. It is at this point I have to power down and restart the Hub and it goes back to around 350!!!!!Why does it keep doing this? I ha...
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