Why we get price increases on top of inflation, cos private company want to expand their infrastructure ?I would love someone else pay for my sausage roll factory construction.My broadband price has increased by 100% + after 5 years. And my interned ...
Can anyone else attest to how garbage Virgin Media is? I mean, it’s universally lambasted for its appalling customer service and how it treats its existing customers as if they are cash spcows, so that Branson can live tax free in his, wherever he l...
I have never experienced a customer service this bad. I cannot wait to get out of this **bleep**ty contract.Terrible service, terrible people
HiThe package I receive from Virgin is well past its expiry date and I am now paying far too much for what I receive. I am reviewing the situation which includes whether or not to switch user particularly as I my property can be supplied FTTP via Ope...
A customer for >15yrs, NTL daysComing into my renewal, 250mb BB, weekend calls and mega TV normally £50, renewal £90.This is ridiculous, the price is astronomical when compared to new customer bundles, why do virgin not appreciate their loyal custome...
I want to have Italian subtitles but when I go to settings I can only turn them off or have English. Is it possible to select other languages?
Hi,I signed up for VM broadband and TV and it was supposed to be installed last week. Nobody even called me to say the engineer wouldn't be arriving. I have called multiple times and spoken to many people and they all promise to call me back the foll...
I came to post a question and had reply for me to enter my account number before answer. Will there a problem asithink should have not done it
HelloHappy New Year!We moved into our new home in Dec 2020 and had the new installation Virgin team visit. Unfortunately, the house had never had Virgin installed and the reason for that is that is that it is 200M from the main road and nearest box.T...
In January 2023 my monthly bill amonuted to £89.00 on an 18 month contract.In Janaury 2024 this has now come through at £111.00, an incrase of some 25%Nothing has changed and I can't recall receiving any notificatoin of such an increase, and while mu...
