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'Charge' for 'non return of faulty device' taken away by technician & billing info not promptly updated
Over the last 10 days or so, I have been receiving repeated emails and SMSs notifying me that a £70 charge has been applied to my account. The charge applied refer to the non return of a faulty Set T...12Views0likes0CommentsBreaking: OFCOM investigating VM over difficulty cancelling VM contracts
Ofcom has today opened an own-initiative investigation into Virgin Media’s compliance with its contract termination and complaints handling/facilitating appropriate access to ADR obligations during 2...26KViews23likes49Comments