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Bad Line?

Firstly how annoying to HAVE to select a board without "other" there, so I've just had to choose Community natter? Secondly  when a call comes from Virgin media why is the line so dreadfully appalling ?  It's rather ironic. considering the nature of ...

VM customer support

To those who are unhappy with VM's  customer support and hoping that it might be improved, prepare for disappointment. VMO2's chief executive  Lutz Schüler was quoted in yesterday's Sunday Times "VMO2 employs far fewer staff, 19,000, partly because i...

jpeg1 by Alessandro Volta
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Ultimate Volt no longer most expensive VM package

That honour now goes to... Biggest TV for £87 per month (£2 more than Ultimate Volt for new customers) which includes M125 Fibre Broadband, 200+ TV channels including Netflix, Prime Video, Disney+ and Paramount+ as well. as weekend chatter.It does co...

£5324/month bill

In the mid 1990s I was with a tiny outfit called Cable Online which would, in turn, (I think) become Cabletel, then NTL, then Virgin Net, then Virgin Media.I was on metered billing on my 28 kbs connection at just a penny a Mb.Translating that on to m...

Reset Password on secondary account

I have checked previous threads and no one seems to have solved this issue despite several different suggestionsI am trying to rest the password on a secondary account, I am the primary account holder and as said before we used to be able to manage t...

jben29 by Joining in
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Resolved! Ideal World channel disappears

The Ideal World shopping channel has apparently decided that the amount VM charges it to host it is less than ideal and has therefore disappeared from channel 747.It's still on Freeview and online. 

Post moved to section I dont have access too

https://community.virginmedia.com/t5/Network-Trial/anyone-with-xgspon-service-have-the-upgraded-upload-speed/m-p/5334922#M305066Unsure why my post was moved, even though I am on the network trial, I don't have access to that area? and unsure how to g...

Martyn by Dialled in
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Freeview signal affected [FYI]

Freeview issues another warning to UK homes as millions suffer TV disruptionhttps://www.msn.com/en-gb/money/other/freeview-issues-another-warning-to-uk-homes-as-millions-suffer-tv-disruption/ar-AA1cdSEi?ocid=msedgntp&cvid=afd4088501bb40f0accea20351b2...

Managed Property

  I was wondering on how I would go about this, my Wi-Fi was installed but the person who installed it has damaged my carpet with brick dust. Before he installed it I asked if he would like a hoover so it wouldn’t damage my property as it was brand n...

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