Community Natter
For tech-free friendly chat and 'off-topic' conversation
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Help request

Hi , my tv has been down for hours it says cs2004 and wifi Virgin customer service said it’s only a problem with mine , and a technician can’t come till Wednesday! apparently as I’ve someone that works from home if I pay an extra 6 pounds a month I c...

Confused

I’m a bit confused about this forum.  I had thought that this was the place to report a damaged box? I have not received a reply to my original post. Only badges??  I cannot see my original post and no one has replied to my message yesterday. Is ther...

Virgin media making it impossible to downgrade my package

I’m currently on hold for the FOURTH time, been on the phone to virgin media for 1 hour and 45 minutes as I want to downgrade my package to broadband only. I’m being offered various different packages that include tv and landline (which I don’t want ...

Hannah89 by Tuning in
  • 2139 Views
  • 7 replies
  • 0 kudos

YEP BEING PUNISHED FOR BEING A LOYAL CUSTOMER

TRYING TO UPGRADE MY BROADBAND WITH VIRGIN, TURNS OUT A NEW CUSTOMER GETS IT FOR £52 A MONTH AND THEY ARE TRYIONG TO CHARGE ME £78 FOR THE SAME SERVICEPROBLEM FOR THEM NOW IS I CAN GET THE SAME DEAL FROM BT FOR £34.99 A MONTH AND GET 3 MONTHS FREE, S...

Kal777 by Just joined
  • 657 Views
  • 7 replies
  • 0 kudos

Contact upgrade

I have had a very disappointing experience regarding upgrading my contract with virgin media time. So much so that I’m now thinking of leaving this company I feel my integrity has been questioned.

Shaps786 by Joining in
  • 304 Views
  • 2 replies
  • 0 kudos

Landline now via New Router (4)

Hi AllJust a query,  am I right in saying the only way my land line call's go is through the router, and that is it as there is no other connection ?.If that is the case, surely those particular call's must be "wi-fi" call's and priced as such, ie mu...

MrFonce by Joining in
  • 246 Views
  • 2 replies
  • 0 kudos

Why do we tolerate how Virgin treat their customers - us?

I have agreed with Virgin to continue my Virgin Ultimate Bolt contract for another 18 months. I know it's not called this now, but have all the things I had for £80.75 per month instead of £60. This is about the same rate as my favourite biscuit, cho...

mikesh by On our wavelength
  • 8112 Views
  • 30 replies
  • 21 kudos

The rise of CAPS LOCK in forum posts

 Call me an old fashioned fuddy duddy but I don't like to see CAPS EVERYWHERE. However this strange practice is clearly on the rise on here. But why?Is it people with poor eyesight, the binary, shouty nature of social media and tabloid news, or just ...