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How to find password

When I call am asked for 1st 3rd 5th letter of password , what is it . As i can never get it right!

VM officially worst pay TV provider by a country mile

According to Ofcom complaints stats published today. NOW has had an unusually miserable Q1 in terms of broadband and landline complaints (even managing to leapfrog VM).https://www.ofcom.org.uk/phones-and-broadband/service-quality/telecoms-and-pay-tv-...

Contract renewal advice

My Contract up soon any advice to renegotiate the cost Thx

Kingston Upon Thames service?

Hello, Im moving flats and unfortunately there is no fibre optic on the new one. Fastest one i can get is virgin. Saw lots of terrible reviews about customer service, some services on different areas vary. Just want to ask if anyone here in kingston ...

Does the virgin executive team still exist? I have tried emailing but no reply and the tel no fails too

Does the virgin executive team still exist? I have tried emailing but no reply and the number for calling them is disconnecting but the email has been received not rejected etc?

At what point do old customers get the new routers ?

Been with virgin for 4 years now. Where is my 5 Hub ???

Cancelling virgin contract

Just spent 90 mins trying to get through to the cancellations department. I spoke with a lovely lady went through al the security checks asked for alternative phone number just in case we got cut off. low and behold we did get cut off and still NO ca...

Resolved! 403 Forbidden denied access to Emails resolved

I was denied access to my emails for over a week. It has taken two hours and I have spoken to 5 VM staff to resolve this. Basically, VM has updated its security and many customer have not been told that this will block their email. To resolve 1. ...

Spam call?

I just had a call from [MOD EDIT: Spoofed number] claiming to be from VM, sounded like an Indian call centre and started off by saying VM has merged with O2 and have I experienced any issues. Sounded to me like 100% spam call but I was surpriesed not...

SSN showing golf channel

Is there anybody else having this issue?

Virgin Media Virgin Media Community

Virgin Media Virgin Media Community

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