New Cable for television and broadband

[cariadmam]

I need to move my television and broadband within my lounge but the cable is not long enough.

what should I do please?

[newapollo]

Hi cariadmam 

There would be a £25 non fault call out charge (it used to be £99) to do the work you require.

You should call  150 from a Virgin landline or mobile, or 0345 454 1111, option 2 (Faults) 

When calling Faults ignore all the options and don't press any buttons then you should be placed into a queue and an agent should pick up the phone and book the tech for you.