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ADHD - Sam from VirginMedia told me they can support me

MattL3
Tuning in

Sam has told me they can support me.  He told me when I said I had ADHD that he 'understands', I asked him what he understands and he stopped responding.

I told Sam he has to comply with the Disability Act and he told me I had to speak to the ombudsman.

 

2 REPLIES 2

Cardiffman282
Super solver

Matt VM does have some stuff on accessibility but nothing on ADHD that I can see https://www.virginmedia.com/help/accessibility#7b001e59-5fc3-47c0-8df1-fb146fb33d8b

I'm not a Very Insightful Person (just a little bit, sometimes). I don't work for Virgin Media (but then nor do any of the offshore customer service agents).

japitts
Very Insightful Person
Very Insightful Person

What's the issue or question you were contacting VM to ask/resolve?

You may be able to get some help on here instead.

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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