Forum Discussion

Pecka35's avatar
Pecka35
Joining in
2 months ago

Virgin stream box/puck

My stream box/puck keeps turning itself on and off I've done all the required procedures but still keeps turning itself on and off. Help would be appreciated thanks 

  • Gareth_L's avatar
    Gareth_L
    Forum Team
    2 months ago

    Hello Pecka35.

    Thanks for your first post and welcome to our community.
    Sorry to hear you're having an issue with your stream box rebooting.
    I'd like to investigate this for you.
    If you don't mind, I'll need to send you a private message to pass security. 
    If you can check the logo at the top right of your screen that would be great. 
    Gareth_L