Terrible steaming box sound
We had a new virgin installation this week with 3 streaming boxes. The sound from 1 of the boxes is awful, it’s muffled, echoing and out of sync. The other 2 are fine, is this one faulty?
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I have the same problem but only with 1 of the 3 streaming boxes we have.
Have you tried swapping that box with one of the others to see if the sound problem follows the box?
Didn’t know if I can do that as the engineer set them up for each room.
There's nothing to set up, it's just a case of remove the power cable and HDMI cable from the back of both Stream boxes, then swap the location and plug the power cable and HDMI cable into the boxes. You will also need to swap the remotes around for both boxes unless you want to pair the remotes again.
- Matthew_ML
Forum Team
Hey Jansharli, thank you for reaching out and a warm welcome to the community we are sorry to hear about your sound issue.
Did the above advice help, did you check the cables?
How it been over the last few days?
