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ubberhead100's avatar
ubberhead100
Tuning in
2 years ago
Solved

Sound issues

Good morning I have an issue with tnt sports ultimate on virgin stream the picture is great but I have no sound at all on this channel I’m usually pretty good with this stuff as I have a tech head of sorts but I just can’t get the sound on this channel to work at all 

can anyone help please 

many thanks Freddie 

  • Kath_P's avatar
    Kath_P
    2 years ago

    Hi ubberhead100, 

    Thanks for taking the time to contact us via the Community. It's lovely having you on board with us in the Forums. ⭐

    We're sorry to hear you've been having an issue with the sound on the TNT channels. 

    I have sent your issue over to another support team who will review your issue, the estimated fix time is up to 5 working days. Where possible they'll fix the issue remotely, but will contact you if they need any additional information.

    Apologies for any inconvenience and keep us posted on how things go. 

    Thanks, 

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    • ubberhead100's avatar
      ubberhead100
      Tuning in
      2 years ago

      Tried this my friend and the same thing with the stream box but no joy it’s really strange it’s just this one channel everything else works perfectly 

      • Kath_P's avatar
        Kath_P
        Icon for Forum Team rankForum Team
        2 years ago

        Hi ubberhead100, 

        Thanks for taking the time to contact us via the Community. It's lovely having you on board with us in the Forums. ⭐

        We're sorry to hear you've been having an issue with the sound on the TNT channels. 

        I have sent your issue over to another support team who will review your issue, the estimated fix time is up to 5 working days. Where possible they'll fix the issue remotely, but will contact you if they need any additional information.

        Apologies for any inconvenience and keep us posted on how things go. 

        Thanks,