Nick262
11 months agoJoining in
Stream sign-up issues
Hi, hopefully someone can help. I have broadband only internet from VM (no TV) and wanted to get a stream box for £35 activation fee as all the advertising seems to imply.
My gf tried to do this today over live chat and was told it was an extra £4 a month (she did agree to this before chatting to me). I advised I didn't think that was right and to say you don't want it at that deal and she was told she couldn't cancel and it was a new contract ( I thought cooling off period was like 14 days not an hour). Am I wrong in thinking a stream box is just 35 activation fee for existing customers? Wish I hadn't bothered now!