Hi.
I have a new VM Stream box. Followed instructions, all plugged in successfully. Amber light was solid and is now purple. No welcome screen ever appeared on the TV.
Tried turning on and off but no different.
Any suggestions? Thanks
Forum TeamHey jpituk, thank you for reaching out and I am so sorry to hear this, also a warm welcome to the community.
I am going to send you a PM to look into this, please look out for my message in your inbox. Cheers
Was this sorted as I have the same issue with my new stream box. Thanks
In the end a VM engineer was scheduled to visit and the stream box was replaced.
