Is the a limit on number of stream boxes & can you request more?

Question

Hi, hoping this is correct section of the forum.

I've currently got 4 'boxes' - 3x v6 boxes with 360 system (in a recent upgrade virgin left the v6 boxes in but installed 360 software) and 1x Stream box.

Im wondering if its possible to request of VM to change one of the V6 boxes to a Stream? (So id have 2x V6 and 2x Stream).

Being honest, main reason is recent refurb of daughters bedroom means the v6 doesn't really have anywhere to go and a smaller box would be great.

I'd have thought VM wouldn't have an issue giving me what is basically a downgrade (Stream can't record etc) but a bit googling doesn't seem to bring anything up.

Ayisha_B · Answer

Hi Maxieftm&nbsp;
Welcome to our Community Forums and thanks for posting.
I will pop you a PM so we can take a closer look into this.
Thanks

Roger_Gooner · Answer

You can have up to six boxes I believe, so 2x 360 and 2x Stream is fine. I don't think this is a change to your contract but do check. The one thing to note is that the Stream relies completely on a good network connection, so use an Ethernet cable if you can.

japitts · Answer

3x v6 boxes with 360 systemV6 refers to the box runnning TiVo-software. TV360 refers to the Horizon software. You have 2 x TV360-master, not V6TiVo &amp; Horizon are fundamentally incompatible

Maxieftm · Answer

Thanks. Sorry just seen this message, have replied in PM

Kath_P · Answer

Hi Maxieftm,&nbsp;
Thanks for responding to the PM. We'll stick with you there to keep all the information in the one place.&nbsp;
Many thanks,&nbsp;

Forum Discussion

Is the a limit on number of stream boxes & can you request more?

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