Forum Discussion

Maxieftm's avatar
Maxieftm
Tuning in
5 hours ago

Is the a limit on number of stream boxes & can you request more?

Hi, hoping this is correct section of the forum.

I've currently got 4 'boxes' - 3x v6 boxes with 360 system (in a recent upgrade virgin left the v6 boxes in but installed 360 software) and 1x Stream box.

Im wondering if its possible to request of VM to change one of the V6 boxes to a Stream? (So id have 2x V6 and 2x Stream).

Being honest, main reason is recent refurb of daughters bedroom means the v6 doesn't really have anywhere to go and a smaller box would be great.

I'd have thought VM wouldn't have an issue giving me what is basically a downgrade (Stream can't record etc) but a bit googling doesn't seem to bring anything up.

360
Stream
V6

2 Replies

  • Roger_Gooner's avatar
    Roger_Gooner
    Alessandro Volta
    5 hours ago

    You can have up to six boxes I believe, so 2x 360 and 2x Stream is fine. I don't think this is a change to your contract but do check. The one thing to note is that the Stream relies completely on a good network connection, so use an Ethernet cable if you can.

  • japitts's avatar
    japitts
    Very Insightful Person
    5 hours ago

    3x v6 boxes with 360 system

    V6 refers to the box runnning TiVo-software. TV360 refers to the Horizon software. You have 2 x TV360-master, not V6

    TiVo & Horizon are fundamentally incompatible