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Chris931's avatar
Chris931
Joining in
15 days ago

Unstable latency whilst gaming.

hi, had virgin media gig 1 fibre for nearly a year now and while the download/upload speed is great the Latency while gaming is TERRIBLE. I mostly play Call of duty warzone which requires a stable latency most days it's unplayable with high ping spikes causing me to stutter and lag constantly and gets 10x worse in the evening.

I've been pulling my hair out trying to fix the issue myself and have simply ran out of ideas until I stumbled on this forums and noticed there are many other posts with the same issue.

Did a small BQM last night that is still running at this moment in time. please any advice would be useful 

thanks 

 

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  • Adduxi's avatar
    Adduxi
    Very Insightful Person
    15 days ago

    That small sample looks a lot like oversubscribed area, as it's peaking during daytime hours and quiet overnight.  If that is the case, there is not much you can do but complain.

  • John_GS's avatar
    John_GS
    Icon for Forum Team rankForum Team
    13 days ago

    Hi Chris931 

    Thanks for posting and welcome to the community. Apologies for any Broadband issues. We can see that you've had an engineer visit since the post and everything should now be sorted. Please do let us know if you need further assistance.