Forum Discussion

android15's avatar
android15
Joining in
8 months ago

Potential routing issues with World of Warcraft

I play World of Warcraft on US servers for social reasons. Generally I have a ping of 100-120, it's manageable. Over the past few weeks, I have routinely experienced periods of continuous disconnects from the servers, as well as lag spikes. Sometimes I cannot log back into the game, and sometimes I can. This is not really happening in any other context - watching videos, playing other games online, downloading files are all fine.

I did a bit of digging and it seems that quite a few people have been experiencing this recently. I found this battle.net thread which suggested testing a VPN. While playing through a VPN, while my ping is slightly higher (130 or so), I no longer experience any erratic connectivity. A poster in that thread speculated that Blizzard did some kind of routing change in response to recent DDoS attempts:

A subsequent poster indicates their issue was resolved after talking to their ISP. I don't know much about this topic, but is it possible that there is something that can be done on Virgin Media's side to looking into whether there is a routing issue?

Thanks.

1 Reply

  • Vikki_M's avatar
    Vikki_M
    Forum Team (Retired)
    8 months ago

    Hi android15,

    Thanks for your post and welcome to our community.

    We're sorry to hear you're having some issues with that game. 

    Is this the only game/device that you're experience an issue with disconnections?

    Please pop back to us when you can.