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Bekko73's avatar
Bekko73
Joining in
8 months ago

Packet bursts in every game

Hi I have been getting packet bursts every game on cod/dmz game mode for the last 3 days. I have never had this problem before, I have checked all the cables, rebooted the xbox, tried new cat 8 ethernet cables in every port etc. Nothing seems to help.

  • Hi Bekko73, 

    Thanks for taking the time to contact us via the Community. It's lovely having you on board with us in the Forums.

    We're sorry to hear you're having some issues with gaming over the last few days. Checking things this end, our diagnostics on your home network and Hub have not found any issues that could account for the issues you've mentioned. We've run a check on the overall area and there are no open faults which could be affecting you either. 

    Do you see the same issues on other devices or is this only happening when gaming? 

    Pop back and let us know so we can help further. 

    Thanks,