Forum Discussion

Polster's avatar
Polster
Tuning in
2 years ago

Low PS5 download speed via ethernet cable

I recently replaced my PS4 with a PS5 and thought the new console would work well with my Hub 5. Unfortunately I am still suffering from slow download speeds, at best approx. 85MB.

I am connected via a CAT 7 Ethernet cable to a Virgin Pod. I have tested the cable and pod with a laptop and am able to get over 400MB download speeds.

I am only able to get about 80MB if I try WiFi.

Upload speeds are reasonable at 90-100MB.

Any idea why both the PS4 and PS5 cannot reach far better download speeds?

  • Polster's avatar
    Polster
    Tuning in
    2 years ago

    I recently replaced my PS4 with a PS5 and thought the new console would work well with my Hub 5. Unfortunately I am still suffering from slow download speeds, at best approx. 85MB.

    I am connected via a CAT 7 Ethernet cable to a Virgin Pod. I have tested the cable and pod with a laptop and am able to get over 400MB download speeds.

    I am only able to get about 80MB if I try WiFi.

    Upload speeds are reasonable at 90-100MB.

    Any idea why both the PS4 and PS5 cannot reach far better download speeds?

    • Ashleigh_C's avatar
      Ashleigh_C
      Forum Team
      2 years ago

      Hi there Polster 

      Thank you so much for your post and welcome to the community forums, it's great to have you here. 

      I am so sorry to hear that you are facing issues with your console! Can I just confirm, have you connected the console via Ethernet to the Pod? 

      • Polster's avatar
        Polster
        Tuning in
        2 years ago

        Yes, the console is connected by Cat 7 Ethernet cable to the Pod.

  • Adduxi's avatar
    Adduxi
    Very Insightful Person
    2 years ago

    Just check the PS5 is negotiating a Gigabit connection with the Pod, and not a 100Mb one.