Forum Discussion

vjkld's avatar
vjkld
Dialled in
5 months ago

Only getting 450mb download speed 1gb connection using Cat 6 ethernet.

I have had 1gb internet for around twelve months. 

Have done a few speed tests and the best i've got it 450mb download nowhere near advertised speed.

I thought it might be the ethernet cable. I'm now using a Cat 6 cable from a 5e but still the same.

I've got the Wifi 6 router and not using a third party router.

I've tried different ports on the router. I'm using a Surface Pro 5 connected with a Kensington 3500 docking station.

A speed test on my mobile phone has got up to 800mb download speed on wireless.

Is there anything else I can do. I thought i'd get close to the advertised speed on a wired connection thanks.

 

  • Adduxi's avatar
    Adduxi
    5 months ago

    So the Hub is getting the full speed.  You will need to investigate why your wired device is slow. It may not be capable of the full 940 (approx) Ethernet speed. 

  • Adduxi's avatar
    Adduxi
    Very Insightful Person
    5 months ago

    Run a direct wired test on the Hub on this site, and choose the FULL tests.  Post the results please

    www.samknows.com/realspeed   This needs the Hub to be in Router mode btw, it will not work in modem mode.

      • Adduxi's avatar
        Adduxi
        Very Insightful Person
        5 months ago

        So the Hub is getting the full speed.  You will need to investigate why your wired device is slow. It may not be capable of the full 940 (approx) Ethernet speed. 

    • vjkld's avatar
      vjkld
      Dialled in
      5 months ago

      It looks like the device won't get the speed. Nothing wrong with the connection.

  • elsieaortega's avatar
    elsieaortega
    Joining in
    5 months ago

    While it's common to see some fluctuation in internet speeds, a significant difference between your advertised speed (1Gbps) and your actual speed (450Mbps) is cause for concern.

  • vjkld's avatar
    vjkld
    Dialled in
    5 months ago

    It looks like the advertised speed is available and its the device that's the problem. It must be throttling the speed or its not capable of 1gbs. Its a Surface Pro 5 2017. If anyone knows if these should get the speed on a wired connection?

    • Adduxi's avatar
      Adduxi
      Very Insightful Person
      5 months ago

      Don't forget it's connected to the Kensington 3500 docking station.  What is the throughput on this kit?

  • Roger_Gooner's avatar
    Roger_Gooner
    Alessandro Volta
    5 months ago

    I have a similar problem when I've got my Firefox pages open. When I close them all I get full speeds on Edge from SamKnows.