Forum Discussion

youtubetrouble9's avatar
youtubetrouble9
Joining in
2 years ago

Gaming ping

Hi, I’m curious to know if there is a way to reduce the ping I’m experiencing on my vm broadband connection. My son is a competitive gamer and we seem to get around 26ms response which from what I’ve read is quite average.

We have the virgin super hub 2 in modem only mode, with an ASUS gaming router attached. Gaming is predominantly on a ps5 with a good quality cat 6a cable directly to the ASUS router.

I’ve tried Speedtest.net and the ping to any relatively local server seems to also result in a ping in the 26-30ms range.

  • Client62's avatar
    Client62
    Alessandro Volta
    2 years ago

    Openreach FTTx typically have lower latency and jitter than the VM DOCSIS platform.

    Avoid the Hub 4 / Hub 5 higher VM tiers that use mixed DOCSIS 3.0 + 3.1 these can have the worst latency and highest jitter.

    Latency of 26-30ms is small considering the PS5s game servers may be 1000s of miles away adding unavoidable additional latency that dwarfs the effects of the local connection.


  • legacy1's avatar
    legacy1
    Alessandro Volta
    2 years ago

    A low ping is only good if you play in the same country if you play world wide like to the US thats 100ms which is still good.

    Your doing every thing you can for the best gaming but if you use your connection as when gaming then settings up QoS/BWM -10Mb of download and -0.9-1Mb of upload can help then its up to VM mainly due to the upstream.

    • mjpartyboy's avatar
      mjpartyboy
      Fibre optic
      2 years ago
      That's good latency for VM broadband. I play a lot of multiplayer games, predominantly FPS, and see similar latency at my end and it doesn't cause me any issues beyond the inherent ones associated with this type of online gaming tech and worldwide hardware and users.
  • darmo's avatar
    darmo
    Up to speed
    2 years ago

    26-30ms is on the good side of average. This is as good as you can ever expect to achieve with your VM connection. to get better would mean moving to FTTP fibre. 

    • Client62's avatar
      Client62
      Alessandro Volta
      2 years ago

      For video footage at 60fps, two video frames take longer than 33ms to display.

      An eye blink is 100 to 150 ms of not looking at the screen.

      30ms is fine.

      • IPFreely's avatar
        IPFreely
        Fibre optic
        2 years ago
        Client62 wrote:

        For video footage at 60fps, two video frames take longer than 33ms to display.

        An eye blink is 100 to 150 ms of not looking at the screen.

        30ms is fine.

        True but not relevant. Obviously there's a minimum reaction time to anything but the lower the ping and, hence, the lower the delay put on top of that baseline, the better.

        Frames displayed and the tick rate of the game, how frequently input from players is being processed and output to others, are different things. 

        I was for a very long time not appreciative of this but at the very bleeding edge for competitive gamers it does make a difference and that difference has been researched and proven. Performance versus players of equal skill rapidly degrades as latency delta changes. The lad could easily have 10 ms higher latency than he might with an alternative ISP causing some action he performs to be processed a tick later than it would have otherwise and impacting gaming performance.

        Have a look at Google Scholar or Research Gate for instance and you should find some quite interesting papers.

  • IPFreely's avatar
    IPFreely
    Fibre optic
    2 years ago
    youtubetrouble9 wrote:

    Hi, I’m curious to know if there is a way to reduce the ping I’m experiencing on my vm broadband connection. My son is a competitive gamer and we seem to get around 26ms response which from what I’ve read is quite average.

    Leaving VM and moving to another ISP, BT are usually pretty good, or getting your son a BT service just to game on would be the way to go.

    VM's ping is nearly always higher than BT's due to a few factors.

  • Danijeanne's avatar
    Danijeanne
    Joining in
    2 years ago

    Hi out of interest how do you set up the gaming router for your son? We are experiencing really bad ping and my son is getting really frustrated. We have cat 6 Ethernet cable to our tp deco and it is terrible. I have no experience in internet related problems so any help would be fab