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ExcaliburUBW's avatar
ExcaliburUBW
Joining in
17 days ago

Disconnect errors in multiple online games.

Hello, 

I’ve been having constant disconnect errors in multiple online games such as Destiny 2, The Division 2 and Monster Hunter Wilds. Is there any fix to this?

 

3 Replies

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  • Steven_L's avatar
    Steven_L
    Icon for Forum Team rankForum Team
    14 days ago

    Hello ExcaliburUBW,

    Welcome to the Community and thanks for taking the time to post here on the forums. I’m sorry to hear of the issues that you’ve been having with your connection and gaming over the last few days. We've been unable to locate your account and connection on our system. How are things looking at the moment?

    Are you having any other connection issues such as streaming TV shows or is it just the issues you stated above? Also are the issues happening at any particular time of day or is just random times?

    KInd Regards,

    Steven_L

  • Sue815's avatar
    Sue815
    Tuning in
    14 days ago

    I have the same issue here - M24.  Constantly disconnecting. Virgin are saying there is a fault which will be fixed by....15th May !!!

    Its disgraceful, I wish I never moved to Virgin.

    • Steven_L's avatar
      Steven_L
      Icon for Forum Team rankForum Team
      12 days ago

      Hello Sue815,

      Welcome to the Community and thanks for taking the time to post here on the forums. I’m sorry to hear of the issues that you’re having with your connection. Have you been advised that this is an area fault or a fault with your individual connection?

      Kind Regards,

      Steven_L