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vinny98's avatar
vinny98
Settling in
6 days ago

Connection issues to specific games / websites

Hi just joining this thread as this is the only place I’ve seen people mention similar issues to me - does anyone know what exactly it is that’s making Virgin Media wifi not connect to certain games?

I’ve had this issue on Pokémon on Nintendo Switch - and it’s also happened at my parents’ place and they also have Virgin Media wifi. I regret ever having this wifi in my own house. I can connect to Pokémon and go online, but it cuts out literally within like two seconds, meaning I don’t have consistent online play and it’s really upsetting. I get the error code 2_ALZYA_0008 when it cuts out on my Switch, saying connection has been lost. I’m sitting literally next to my router and it does this. Are the mods able to offer a solution?

1 Reply

  • Matthew_ML's avatar
    Matthew_ML
    Icon for Forum Team rankForum Team
    4 days ago

    Hey vinny98, thank you for reaching out and we are sorry to hear you are having some gaming issues, also a warm welcome to the community.

    Which Switch model do you have, is it the new one?

    Which Pokemon game are you playing?

    Have you tried forgetting the network and reconnecting to it?