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YasminM12's avatar
YasminM12
Just joined
6 months ago

Wrong email

Hi, I just ordered my Virgin Media broadband. The order is through but I have just noticed I have put the wrong email address in. Is there a way to change it so I can track my order. Thank you. 

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  • Ashleigh_C's avatar
    Ashleigh_C
    Icon for Forum Team rankForum Team
    6 months ago

    Hi there YasminM12 

    Thank you so much for your post and welcome to the community forums, it's great to have you here.

    I'm so sorry to hear there was a mistake with the email, but not to worry let me pop you a private message and we will take a look. 

    I will pop you a PM across now, please keep an eye out for the envelope at the top of your screen alerting you to a new message.