Forum Discussion

ExVM's avatar
ExVM
Joining in
26 days ago

Why no bounced emails for deleted email accounts?

My virgin.net email address was closed over a month ago, but people can still send emails to it and they don't bounce. This would indicate to the sender that I've received them.  Could this behaviour be changed so that the emails bounce?  Thanks.

  • ravenstar68's avatar
    ravenstar68
    Very Insightful Person

    Such behaviour would indicate that the email address has not been fully closed down.  ForumTeam can you escalate this so it can be closed down properly.

    Thanks

    Tim

  • Hello ExVM

     

    Sorry to hear of the email issues experienced, we appreciate you letting us know via the forums so we can assist further. Welcome to the community.

     

    I will send you a Private Message, please keep an eye out in the top right when signed into the forums for the envelope. This is where you will be able to find my Private Message and be able to respond.