VM are closing my emails
Despite the email received saying 'I don't have a active VM account', I do, for over 30 years, according to Customer Services VM are still going to shut down emails. I get part of the argument, but 30 days isn't really long enough to change the email addresses on all my bank, interests and all the other websites I have subscribed to over the years.
The email didn't give any ideas or instructions on how to resolve this, which is poor service.
In a phone call to Customer Service it was confirmedVM would be shuttingthe servicedespite my ongoing VM Account. They told me to use a third party email address for all my current VM addresses and that would give me access to the emails as a 'legacy'.
Is it correct that my VM emails will be closed even as a current customer?
Could VM extend the tight 30 day deadline to 90 days instead?
Could VM make an official statement about this and post a set of instructions - in layman's terms - of how, to attach a third party email address and migrate the VM emails, to the new provider?