Brownowl23
7 months agoJoining in
virgin.net email account deleted without notice
So my husband had a residential account with Virgin Media, n=but changed to business 4 years ago, but held on to his virgin.net email address. Yesterday his virgin.net email was deleted with no notice last night.
He is in the middle of searching for a new job so it is imperative he has email.
Virgin business who we have an account with wont fix it as the email address he has is a very very old virgin.net residential email. Residential wont fix it as he has a business account not a residential account.
Currently I have emailed the CEO @Lutz Schueler, but have not yet had a reply.
I have taken over conversations with virgin as Toby has already spent 5 hours on the phone and been hung up on as many times. He has lost his sense of calm.
Suggestions on where to go to fix it....