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Haggis2024's avatar
Haggis2024
Joining in
12 months ago

Virgin Media Marking my own ntlworld.com emails as spam

Virgin has now decided that emails from my ntlworld.com to the same account is spam. Is there any way of stopping this or do I just have to put up with this ridicules rule.

2 Replies

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  • Cardiffman282's avatar
    Cardiffman282
    Wise owl
    12 months ago

    In the online VM email portal select the email in Spam, click on the menu icon for it and select Not Spam. 

  • Haggis2024's avatar
    Haggis2024
    Joining in
    12 months ago

    Thanks Cardiffman282 unfortunately when I select the menu icon there is no option to select Not Spam. If I right click on the item the option is Mark as Spam. The email from VirginMediaCommunitySupport@virginmedia.co.uk is also marked as Spam. So virgin media think that their own support forum is a spam bot.