Forum Discussion

lgn42r's avatar
lgn42r
Just joined
21 days ago

Very old ntlworld.com email still working

I left Virgin Media probably over 10 years ago, and have no account with them. I have an nlworld.com email address that is still working - in fact this forum' registration didn't recognise my mail.com address so I used the old ntlworld.com address to verify my profile!

I have no control over this ntlworld.com account any more as I haven't been a diamond media / ntl / virgin customer for years, but it keeps receiving emails (all junk now) and I can send emails from it too. I think this is a security risk as I can't change passwords if it gets hacked.

How on earth can I close this  email account? 

email
ntlworld

2 Replies

  • Graham_A's avatar
    Graham_A
    Very Insightful Person
    21 days ago

    A member of the VM Forum Team staff should be able to arrange this for you.  They will respond here in a day or so as they work through the post queue.

  • Tom_W1's avatar
    Tom_W1
    Icon for Forum Team rankForum Team
    20 days ago

    Hi lgn42r thanks for posting although we're sorry to hear of the concerns you've raised here.

    We can definitely help with this so please expect a PM from me to arrive shortly, and respond directly when you can!

    Many thanks