unable to send emails from emClient for ntlworld.com email account
Hi
My emClient email package won't send emails, but will receive. My email address is an ntlworld.com one. I can login to the Virgin web email and send/receive ok.
I've tried changing the SMTP settings to some recommended online, but no change
The error log is below, any ideas welcomed !!
14:04:11 REMOVED@ntlworld.com SMTP Connecting: To REMOVED@ntlworld.com
14:04:11 REMOVED@ntlworld.com [SMTP] MailClient.Accounts.ConnectionException: Connection failed due to the following reason:
"Authentication failed because the remote party sent a TLS alert: 'HandshakeFailure'."
---> System.Security.Authentication.AuthenticationException: Authentication failed because the remote party sent a TLS alert: 'HandshakeFailure'.
---> System.ComponentModel.Win32Exception (0x80090326): The message received was unexpected or badly formatted.
--- End of inner exception stack trace ---
at System.Net.Security.SslStream.ForceAuthenticationAsync[TIOAdapter](TIOAdapter adapter, Boolean receiveFirst, Byte[] reAuthenticationData, Boolean isApm)
at System.Net.Security.SslStream.AuthenticateAsClient(SslClientAuthenticationOptions sslClientAuthenticationOptions)
at System.Net.Security.SslStream.AuthenticateAsClient(String targetHost, X509CertificateCollection clientCertificates, SslProtocols enabledSslProtocols, Boolean checkCertificateRevocation)
at System.Net.Security.SslStream.AuthenticateAsClient(String targetHost)
at MailClient.Protocols.Smtp.SmtpSendCommand.StartTls()
at MailClient.Protocols.Smtp.SmtpSendCommand.Connect(WorkerStatus status)
--- End of inner exception stack trace ---
at MailClient.Protocols.Smtp.SmtpSendCommand.Connect(WorkerStatus status)
at MailClient.Protocols.Smtp.SmtpSendCommand.Execute(WorkerStatus status)
at MailClient.Commands.Command.Process(WorkerStatus status)
--- End of stack trace from previous location ---
at MailClient.Reminders.ReminderManager.TimerSendLaterTrigger(Object sender, ElapsedEventArgs e)
EnqueuedStackTrace =
at MailClient.Protocols.Smtp.SmtpAccount.<>c__DisplayClass5_0.<SendAsync>b__0()
at MailClient.Protocols.Common.AccountBase.RunIfOnline(Action actionIfOnline, Action actionIfOffline)
at MailClient.Protocols.Smtp.SmtpAccount.SendAsync(IEnumerable`1 items, Action`1 sentItem, Action`1 completed, CancellationToken cancellationToken)
at MailClient.Accounts.BindingAccountBase.<>c__DisplayClass84_0.<SendAsync>b__1(ISendAccount`1 sendAccount)
at System.Linq.Enumerable.SelectListIterator`2.MoveNext()
at System.Threading.Tasks.Task.WhenAll(IEnumerable`1 tasks)
at MailClient.Accounts.BindingAccountBase.SendAsync(CancellationToken cancellationToken)
at MailClient.Accounts.AccountManager.SendInternalAsync(IAccount account, CancellationToken cancellationToken)
at MailClient.Accounts.AccountManager.SendAsync(IAccount account, CancellationToken cancellationToken)
at MailClient.Reminders.ReminderManager.<>c.<TimerSendLaterTrigger>b__80_1(IAccount a)
at System.Linq.Enumerable.SelectEnumerableIterator`2.MoveNext()
at System.Threading.Tasks.Task.WhenAll(IEnumerable`1 tasks)
at MailClient.Reminders.ReminderManager.TimerSendLaterTrigger(Object sender, ElapsedEventArgs e)
at System.Runtime.CompilerServices.AsyncMethodBuilderCore.Start[TStateMachine](TStateMachine& stateMachine)
at MailClient.Reminders.ReminderManager.TimerSendLaterTrigger(Object sender, ElapsedEventArgs e)
at System.Timers.Timer.MyTimerCallback(Object state)
at System.Threading.TimerQueueTimer.<>c.<.cctor>b__27_0(Object state)
at System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state)
at System.Threading.TimerQueueTimer.CallCallback(Boolean isThreadPool)
at System.Threading.TimerQueueTimer.Fire(Boolean isThreadPool)
at System.Threading.TimerQueue.FireNextTimers()
at System.Threading.TimerQueue.AppDomainTimerCallback(Int32 id)
at System.Threading.UnmanagedThreadPoolWorkItem.ExecuteUnmanagedThreadPoolWorkItem(IntPtr callback, IntPtr state)
at System.Threading.UnmanagedThreadPoolWorkItem.System.Threading.IThreadPoolWorkItem.Execute()
at System.Threading.ThreadPoolWorkQueue.Dispatch()
at System.Threading.PortableThreadPool.WorkerThread.WorkerThreadStart()
at System.Threading.Thread.StartCallback()
GUIStatus_Exception_Reported = True
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