Forum Discussion
- jpeg1Alessandro Volta
More information required to help you. Are you having problems with both email client and webmail? What messages do you get with each?
- Tank621Joining in
Hi, I'm not able to log in anywhere, it just hasn't been signed out of the mail app, though that's being discontiued at some point soon so i'd like to resolve this before that happens
- Graham_AVery Insightful Person
Tank621 Sorry, but your posts are not really explaining the issue you are having.
Which mail app is being discontinued?
Do you have a current Virginmedia broadband account to which the the email address concerned is attached?
What happens when you try to log into the email address concerned at https://mail.virginmedia.com/
- Tank621Joining in
Hi Graham, the Microsoft Mail app which is being shut down for the new Outlook app (which I cannot get the email on), trying to sign in on the link you have provided just takes me to the 'Your Virgin Media Mail account is currently unavailable' page
- jpeg1Alessandro Volta
You didn't answer the question about your Virginmedia account. Are you still a customer?
- Tank621Joining in
Yes, I am a customer.
I can't see the options stated in Step 2 of the instructions under the account settings
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