Logie67
2 years agoJoining in
Unable to access email getting DEF01 error
Hi, I was locked out my email account and got access yesterday, 2o/03/24 by creating a 3rd party email account. I then got access to my email. Unfortunately I was then locked out later in the day. I have tried to rest my password and then tried to recover my email address but each time I get a DEF01 error. This has been since yesterday evening. I spent 8 minutes on a call to VM support this afternoon and they were unable to help. Can you help?
Thanks,
Mark