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Vince6's avatar
Vince6
Just joined
2 days ago

Temporary SMC Policy Violation detected, retry later

Hi,

When we are sending emails to some virginmedia users, sometime we get an error and sometimes not.
This one: "Temporary SMC Policy Violation detected, retry later".
I'm not able to understand if it's something related to grey-listing or something else.
Do you have a page with the errors you are answering?
In the PS link I found some information but not for this case.

What is the best solution to contact your postmaster team?

Best regards
Vince

PS: We see some other posts with and answer from @Kath_P & @Matthew_ML
https://community.virginmedia.com/discussions/Internet_Security/virgin-media-blocking-email-from-outlook-com/5647282
https://community.virginmedia.com/discussions/email/issues-with-email-delays-and-bounces-postmaster-not-responding/5621752

1 Reply

  • John_GS's avatar
    John_GS
    Icon for Forum Team rankForum Team
    8 hours ago

    Hi Vince6 

    Thanks for posting and welcome to the community. 

    The emails you are sending, do they have any links in them?

    If so, does removing the links send the email? 

    Also, is this via Webmail, third party client or both?