Forum Discussion

paulsibley's avatar
paulsibley
Joining in
11 months ago

SPAM Filter

Is it possible to be contacted privately too to try and correct (what I think is) a single domain issue?

thanks

Paul

 

 

[MOD EDIT: Post split to create own thread]

  • paulsibley's avatar
    paulsibley
    Joining in
    11 months ago

    I am having a similar issue, but it appears to effect just one domain (I can name privately) and is both ways - I do not receive emails from them and theirs do not get delivered to me. Their emails receive a bounceback 'the receivers email server did not deliver'.

    This almost cost me a job, as it was of a prospective employer - their email interview invite (and any others they sent me) failed to be delivered, and my emails to them were not received - we ended up using a gmail account i  created specifically for the comms between us.

    I have now actually joined the company, but I still have to use the gmail account, which although i set an auto-forward from them to my ntlworld account, I have to use the gmail to reply.

    Can something be done?

    Thanks

  • Arissa_H's avatar
    Arissa_H
    Forum Team
    11 months ago

    Hi Paulsibley 👋🏼.

    Thank you for posting and welcoming you back onto our community forum ☺.

    Let me take a look and further investigate 🧐.

    I will have to private message you.

    Please watch out for the envelope ✉.