I use Virgin Blueyonder.co.uk email on both my iPad nad PC. On iPad I was getting message that my smtp password or username was incorrect. Tried to rectify but still have problem, decided to uninstall and then reinstall, which gave me a bigger problem I do not know what the password is! Any help would be apprciated.
Hi CamChris2,
Thanks for coming back and confirming things are sorted now.
If you have any further issues, pop back and let us know.
Many thanks,
I think there might be an issue at the moment as not working for me either
Forum TeamHi CamChris2
Thanks for posting and welcome to the community. As you're using a third party email client, please do this which will solve it;
Sign into the My Virgin media account for the email concerned with your VMO2ID
Select Account Settings
Select Identity & Security Settings
Select Manage your products
Select Manage email app password
Click on the blue button 'Get New Password'
Make a note of the generated password. This is what you use in the mail apps along with the Virgin Media email address as the username.
Best wishes.
Problem resolved, thanks.
