I use Virgin Blueyonder.co.uk email on both my iPad nad PC. On iPad I was getting message that my smtp password or username was incorrect. Tried to rectify but still have problem, decided to uninstall and then reinstall, which gave me a bigger problem I do not know what the password is! Any help would be apprciated.
I think there might be an issue at the moment as not working for me either
Forum TeamHi CamChris2
Thanks for posting and welcome to the community. As you're using a third party email client, please do this which will solve it;
Sign into the My Virgin media account for the email concerned with your VMO2ID
Select Account Settings
Select Identity & Security Settings
Select Manage your products
Select Manage email app password
Click on the blue button 'Get New Password'
Make a note of the generated password. This is what you use in the mail apps along with the Virgin Media email address as the username.
Best wishes.
