techweb wrote:
I am using a very old e-mail client Outlook 2010 :
"0x800CCC1A " your server does not support the encryption type you have specified"
I wonder if some new requirements have been put in place for SSL encryption for SMTP.
If you are using the correct port settings in Outlook then based on previous experience it's more likely to be a Microsoft issue.
Here are the correct settings for all the VM domains:
Incoming
Account type IMAP
Username richard.branson@virginmedia.com (your full email address)
Server port 993
Authentication Password
SSL/TLS Yes
Server host imap.virginmedia.com
or:
Account type POP3
Username richard.branson@virginmedia.com (your full email address)
Server port 995
Authentication Password
SSL/TLS Yes
Server host pop3.virginmedia.com
Outgoing
Account type SMTP
Username richard.branson@virginmedia.com (your full email address)
Server port 465
Authentication Password
SSL/TLS Yes
Server host smtp.virginmedia.com
If your settings are correct here is a link to some suggestions for resolving the 0x800CCC1A error
https://www.msoutlookhelp.com/blog/outlook-error-0x800ccc1a/
On the other hand, one recent poster https://community.virginmedia.com/t5/Email/0x800ccc1a-Microsoft-Outlook-2010 found they got that error with Outlook 2010 after they reactivated their computer from "sleep". However, they found that everything was ok if they used the "hibernate" option instead.
Personally, my solution would be to stop using Outlook 2010 and use the free, open source email client Thunderbird instead 😉 https://www.thunderbird.net
Coenoby