Forum Discussion

nitramaeel's avatar
nitramaeel
Tuning in
17 hours ago

Single Sign On

Hi,

I have just followed the process to setup the single sign on with my main email account.

The problem I have now is that I have lost access to my secondary email accounts (using a desktop). Attempting to reset them does not work. I can see them on my mobile device, but they are asking me to sign in and this does not work.

Any advice would be gratefully received.

1 Reply

  • Graham_A's avatar
    Graham_A
    Very Insightful Person

    You need to repeat the process for each of your additional email addresses.  Use the actual email for each account as the username.  You will need to add a backup email address for each account but you can use the same one, they don't need to be distinct.