tvfan3000
11 months agoSettling in
Resetting blueyonder.co.uk password
I have a blueyonder.co.uk email address where I need to reset the password due to security concerns. I have tried to reset it via the virgin media web site and also by calling technical support. When I use the online password reset feature it goes to a page that asks me to verify my identify and then says that I must create a new e-mail address.
Obviously I don't want to create a new email address as I need to retain the use of and access to my current email address which is tied to many web site accounts. Is there a way to reset the password without creating a new e-mail address? Or will I have to create a new email address and change all of my internet accounts to reference it?
Thanks!