Forum Discussion

Andysmeth's avatar
Andysmeth
Tuning in
4 days ago

Reset blueyonder password

How can I reset my blueyonder password please. I need to access so I can change my emails over to Gmail but forgotten password asks me for a security question I haven't set up

1 Reply

  • Kath_P's avatar
    Kath_P
    Icon for Forum Team rankForum Team
    3 days ago

    Hi Andysmeth, 

    Thanks for taking the time to contact us via the Community. It's lovely having you on board with us in the Forums. ⭐

    We're sorry to hear you're having issues with resetting your password. This is something we can certainly check for you but in order to do that I'll need to confirm some information with you to pass security. 

    I've sent you a direct message to allow us to do this with you in a private space. Just click on the little ✉ at the top right-hand side of the page to access your inbox. :)

    Many thanks,