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VinceTaylor's avatar
VinceTaylor
Just joined
9 months ago

Re: Message not delivered

The same thing has just happened to me. Same IP address in the error message. Am trying other devices but this appears to be a problem caused by Virgin severs. 

  • ravenstar68's avatar
    ravenstar68
    Very Insightful Person

    VinceTaylor - Technically it's caused by the receiving servers as they are rejecting the mail.  HOWEVER
    Looking at the IP address: 84.116.50.41

    That looks to be one of the outbound servers on Virgin Media's email platform

    C:\Users\timdu>nslookup 84.116.50.41
    Server: one.one.one.one
    Address: 2606:4700:4700::1111

    Name: csmtpq4-prd-nl1-vmo.edge.unified.services
    Address: 84.116.50.41

    Arissa_H Looking at the IP address in question it appears to be listed on SORBS Spam so I would suggest the email team need to take a look at what caused the listing and then get it removed

    Here's the link to the MXToolBox Blacklist check

    Network Tools: DNS,IP,Email (mxtoolbox.com)