Hi, I no longer have a virgin media account (moved house and couldn't get virgin media) but my ntlworld email account is active and causing me problems. Please can I have some help with closing the account down.
In theory mailboxes are purged after 90 days from leaving. However it may take longer. A VM Mod should pick this up and discuss directly with you.
Forum TeamHi SamM3,
Thanks for your post and welcome to our community.
I'm sorry to hear your email account was not automatically closed.
I'll send you a private message now so I can help.
Please look out for the envelope in the top right of the page and pop back to me when you can.
