lizzykz
11 days agoOn our wavelength
Old ntlworld email issues
Can anyone help please, I had an ntlworld account for a long time and I still use the email even though I now have a different virgin account, recently someone has logged in and taken over this email address and is managing to create all sorts of havoc for me, I cannot access the account to secure it, what can I do?
Hi Lizzy,
Welcome back to our forums and sorry to hear your old email has been hacked. We can understand your concern and we want to do our best to help. To best look into this, we are sending you a private message. Please keep an eye out for an envelope at the top right corner of your Forum page. Let me know if you have any issues locating this.
Thanks,