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Owler39's avatar
Owler39
Joining in
27 days ago

Old blueyonder email account

How do i have this removed please?

6 Replies

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  • goslow's avatar
    goslow
    Alessandro Volta
    27 days ago

    If you are no longer a VM customer, wait for a few days for a VM person to reply here to your topic and they should be able to arrange for the old BY mailbox to be deleted.

  • Steven_L's avatar
    Steven_L
    Icon for Forum Team rankForum Team
    26 days ago

    Hello Owler39,

    Welcome to the Community and thanks for taking the time to post here on the forums. We can help to get your email address deleted from here, if the email address isn't a primary email associated to an active Virgin Media broadband account. Is that the case here or is the email attached to an account that has been closed down? 

    Kind Regards,

    Steven_L

    • Owler39's avatar
      Owler39
      Joining in
      15 days ago

      It has been many years since I was with Virgin Media {?2017?) and I did use it then. It is now redundant although I do get the odd message which I do not want. Virgin were unable to supply me when I moved house, hence no account. My previous address was [REDACTED] if that helps.

      • Sabrina_B's avatar
        Sabrina_B
        Icon for Forum Team rankForum Team
        14 days ago

        Thanks for the update on this, please do not post any personal information such as addresses on this forum for others to see, I shall drop you a private message so that we can discuss further. Please look out for the envelope on the top right of your web browser or if you are using a mobile device, it will be located under your profile icon.
         

        Thanks.
         

        Sabrina