Forum Discussion

pp's avatar
pp
On our wavelength
5 months ago

NTLWorld loss of service

Hi

service was fine today. Suddenly stopped sending/receiving said password incorrect 

now says service not available 

 

any help??

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  • nodrogd's avatar
    nodrogd
    Very Insightful Person
    5 months ago

    There appears to be an ongoing problem with a lot of VM hosted Email in general at the moment (see other threads on this forum). Also problems with access to MyVirginMedia accounts. 

  • pp's avatar
    pp
    On our wavelength
    5 months ago

    Worked for a few minutes today but now stopped 

    • Paul_DN's avatar
      Paul_DN
      Icon for Forum Team rankForum Team
      5 months ago

      Hi PP,

      Thank you for reaching out to us in our community and welcome back, Unfortunately some customers were unable to access emails for a short period yesterday evening. Our teams investigated and swiftly restored access. We apologise for any inconvenience caused.

      Regards

      Paul.