I have an ntlworld email I left virgin august 2024 and not received emails since September 2024. I have been subject to fraud using my details. I want to ensure my account is closed incase someone is using it fraudulently. I don't have login details etc anymore
Hi Neild3,
Thanks for taking the time to contact us via the Community. It's lovely having you on board with us in the Forums. ⭐
We're sorry to hear your email account was not closed and you're now having issues. This is something we can certainly check for you but in order to do that I'll need to confirm some information with you to pass security.
I've sent you a direct message to allow us to do this with you in a private space. Just click on the little ✉ at the top right-hand side of the page to access your inbox. :)
Many thanks,
