Forum Discussion

Tony1b3's avatar
Tony1b3
Joining in
2 months ago

ntlworld e mail

I have been getting regular spam messages from an NLTWORLD email account which should have closed many years ago to my outlook.com account, normally I just delete the spam but getting sick of this as resently I have been receiving at least 5 scam e mails a day

Can any body help please how to stop these e mails to ntlworld

  • Adduxi's avatar
    Adduxi
    Very Insightful Person

    I’m assuming the old NTL mailbox was yours?  If so the Staff here can help with getting this mailbox deleted. Just wait a day or two for assistance. 

  • Hi Tony1b3 👋 Thank you for your post and welcome to the Virgin Media Community 😀

    We're sorry to hear about the number of spam messages you're receiving 😔

    If you could please answer the question asked by Adduxi, we can take things from there.

    Pop back to us at your earliest convenience.

    Regards,
    Daniel

    • Tony1b3's avatar
      Tony1b3
      Joining in

      Daniel

      Yes the NTLworld was an old e mail address I had but has not been used for years after changing my e mail to outlook due to errors with virgin anf ntl world and recently was used by scam e mails

      Tony

      • Steven_L's avatar
        Steven_L
        Forum Team

        Thanks for coming back to us Tony1b3. We can arrange for the email to be deleted by our support team. Are you happy to go ahead and get the email deleted?

        Kind Regards,

        Steven_L