Forum Discussion

Mauleteser's avatar
Mauleteser
Tuning in
19 days ago

ntlworld.com email not linked to my virgin media account

Hi, my ntworld.com email account is not linked to my virgin media account and I can no longer access my emails.  I have always used MS outlook but the password is no longer being accepted, I've tried to get a new password but I have no email account connected to my virgin media account. 

 

  • Adduxi's avatar
    Adduxi
    Very Insightful Person
    19 days ago

    Is this email attached to your current paying broadband account?  Have you setup the required 3rd party email address and four word password?

    www.virginmedia.com/help/broadband/manage-email-account