Forum Discussion

Green5's avatar
Green5
Settling in
31 days ago

NTLworld Account

Hello. I would also like to delete my ntlworld account. Please can a member of the team message me to get it sorted?

3 Replies

  • Steven_L's avatar
    Steven_L
    Icon for Forum Team rankForum Team
    29 days ago

    Hello Green5,

    Welcome to the Community and thanks for taking the time to post here on the forums.

    Is your Ntlworld email address the primary address on your account? If so, we're not able to remove that address from the system.

    Kind Regards,

    Steven_L

    • Green5's avatar
      Green5
      Settling in
      25 days ago

      Hi Steven. I’m not sure what it is to be honest. I’ve never had a Virgin Media product or account.

      • John_GS's avatar
        John_GS
        Icon for Forum Team rankForum Team
        24 days ago

        Hi Green5 

        Thanks for coming back to us.

        I'll send you a PM now to assist further.