I have an old NTL email, that I have access to through linking the email address to my phone, but cannot access through VM as my account was closed a long time ago. It seems the email account has been compromised and I am recieving lots of attempts to access old accounts etc. please can someone help close down this email account?
Forum TeamHi JAY5T3R 👋 Welcome to the community forum! Thanks for posting.
Sorry to hear these concerns about an old email address - this should have automatically been closed after leaving our services.
I will send you over a PM to confirm a few details and raise a request with IT and cyber security to get it deleted for you.
Please keep an eye on your Inbox 📩 in the top right corner of the page for a PM offering support.
We can then return to this public thread with another update when it's resolved. Thanks for your patience in the meantime! 🌞
Forum TeamHi All 👋 Just returning to the public thread to keep things updated!
Thanks to JAY5T3R for PMing with me and confirming the details needed to send off a request for the mailbox to be deleted.
I can now confirm we have had confirmation this has been completed! Thanks for your patience whilst I offered some assistance.
Wishing you all the best! 🌞
