Forum Discussion

tapascott's avatar
tapascott
Just joined
7 months ago

ntl email not working on a laptop

Hi All I hope you can help please. I left VM about 6 months ago and now can not access my ntl email on my laptop, both myself an my wife have no problems accessing emails on our phones. 
any help please.

2 Replies

  • Adduxi's avatar
    Adduxi
    Very Insightful Person
    7 months ago

    AFAIK, Mailboxes are removed 90 days after leaving VM.  It may be you are lucky to get 6 months. 

  • goslow's avatar
    goslow
    Alessandro Volta
    7 months ago

    You should quickly make a switch of all your online services to a new email address while you still have limited access to the old ntlworld mailboxes.