Forum Discussion

HWOOD1's avatar
HWOOD1
Joining in
7 months ago

Not recieving password reset email

I have been trying to reset my password for my Virgin Media account and am not receiving the password reset emails. It seems this is a common problem. Please can someone from the VM team contact me to help with this?

1 Reply

Sort By
  • Nathan_B's avatar
    Nathan_B
    Icon for Forum Team rankForum Team
    7 months ago

    Hi there HWOOD1 👋 Welcome to our forum and thanks for your post 😊

    Sorry to see that you're not having the reset emails come through. I'll certainly be happy to assist with this. I'll pop you a PM to confirm some details so this can be done.

    Regards

    Nathan