Forum Discussion

LH1's avatar
LH1
Joining in
9 months ago

Not receiving all emails

Since yesterday I’ve notice that not all emails sent to me are being delivered to my inbox. These are from senders known to me and I’ve had no problem in the past. I sent an email to myself which arrived after about 5 minutes. 

one sender got the following error message which seems to imply it’s spam. 

 

Help please 

  • Hi there LH1 👋 Welcome back to the forum and thanks for your post 😊

    Sorry to see you're having issues with the emails being delivered to your inbox, this certainly does sound strange 🤔

    Just to confirm, is this happening on all devices? Also are you seeing the same issue using both webmail and 3rd party apps? It would also be best to check that all the email settings are correctly set. You can check for this here.

    If you need further help after checking this, please give us a shout. We're always happy to help.

    Regards

    Nathan